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How to use Rate Codes Analytics

Updated

Report Overview

The Rate Code Analytics report provides a specialized view for an in-depth analysis of booking performance, focusing on the granular details of individual rate codes. 

This report is crucial for evaluating the performance of rates and channels (like specific Online Travel Agencies) and understanding the impact of your rate strategy.

⚠️ Prerequisites Rate codes must be configured and used in your PMS for bookings. It's important to map every rate code in the system correctly to one of the defined categories (e.g., Public Dynamic, Public Fixed, Contracted Dynamic, Contracted Fixed, Groups) within the Revenue Intelligence settings. This mapping helps drive forecast accuracy.

 

Access Rate Code Analytics

  1. Click on the Analytics tab in the Main menu.
  2. Select Rate Codes from the dropdown menu.

 

Analytics Page Settings

  1. Choose one or more properties using the "Property Selector" to display metrics.
  2. Select your preferred time frame from the preset options using the "Date Range Selector" to analyze data from different historical date ranges.
  3. Use the "Dashboard Settings" to display the desired booking statuses and last year's comparison:
    • Booking statuses: Confirmed, tentative, provisional, allocation, and enquiry.
    • Last year comparison:
      • Last Year by Day: Default option, comparing day-to-day (e.g. Monday to the closest Monday last year).
      • Last Year by Date: Comparing date-to-date (e.g. 25 December 2025 to 25 December 2024).
    • Last years: 1 year ago or 2 years ago.
    • Display preferences: "Shown Unknown Category" is checked by default.

Review Revenue Summary and Graphics

  1. Examine the Revenue Summary per group (accommodation, F&B, etc.) for the selected timeframe.
  2. Observe the Total Revenue, Room Revenue, F&B Revenue, Function Revenue, Occupancy, Available Daily Rate, F&B Per Occupied Room, RevPAR, and TRevPAR chart.

You have the option to group dates by Day, Week, or Month to see totals charts, as well as have a table view of data, by selecting these options:

Analyze Rate Code Performance

  • Scroll to the Rate Code section to view metrics per group. This section allows a detailed evaluation of booking data through the lens of individual rate codes.
  • Use the table view to track performance, such as OTA performance.

Tips & Best Practices

  • Focus on the targeted analysis of rate codes, which differentiates it from the broader market segment focus of the Hotel Analytics report.
  • Utilize channel performance evaluation by analyzing rate codes associated with bookings to assess how different channels perform.
  • Filter down to particular statuses or compare to the same time last year for deeper insights.
  • Hide the "Unknown" category in the rate code charts if it distorts the view, as this typically represents unmapped F&B or function revenue not linked to a booking.
  • Customize your rate display to show the Best Flex Rate (free cancellation) or specific meal plans (e.g., breakfast rate) to see relevant rate comparisons.